Social Insights

Plans For All Sizes


Foodable Labs™ offers the most powerful business insights for modern day foodservice brands and suppliers. Today's consumers are a new breed and the findings provided by Social Insights™ can help you understand, capture and captivate your audience through the most advanced data analytics in the foodservice business.

Custom analysis to fit your specific food business is now available through Social Insights™ - created to build business insights that make a difference in your digital future.


Unlike other reporting platforms, Foodable Labs™ data is based on real-time and historical analysis through listening and indexing, closing the information gaps created by surveys and focus group methods.

Four Key Metrics Explained

After years of refining our methodology, Foodable Labs™ has honed in on the four most impactful consumer indicators to accurately represent consumer and operator behavior and trends. 

Each metric offers valuable insight into how a brand is performing. From engagement which gives an in-depth look at growth, reach, messaging and how customers feel in real time, as well as geo data which is a direct line to the industry’s pulse and your business.


Sentiment is determined by analyzing several categories for Restaurant and Supplier brands. These categories, include: food, service, quality, value perception and brand. Foodable Labs™ analyzes targeted conversations related to these areas to determine a sentiment score. These metrics look at sentiment based on a very unique industry data set that works from Natural Language Processing (NLP) with a specific weight on foodservice.

The score is based on a weighted algorithm on 100 basis points, which eliminates size and volume as factors in the score.


Engagement analyzes only inbound interactions. In other words, how digital conversations react to content and digital activation items such as links, posts, video and images. The engagement score is weighted on types of activation, density of distribution, frequency of distribution, viral aspects, sharing and cross sharing. In addition, the scores are based on reach of the target audience that is engaging with the digital activation.


Digital Influence is based on a digital ecosystem presence and how the audience interacts with 15 social media platforms and within the ecosystems of search, mobile usage and engagement, mobile app, responsive web, and rating sites. Such interactions score digital footprint to determine your brand’s effectiveness to engage users on digital platforms.


Social Restaurant Visits & Geo Data are scored on a 200-point metric system that analyzes geo-targeted conversations related to engagement. These metrics look at sentiment, engagement, frequency, density, and brand advocates that involve key terms, digital action, geo-located post, image or digital tag related to a visit. The score is based on a weighted algorithm on 100 basis points, which eliminates size and volume as factors in the score.


About Foodable Labs™

Foodable Labs™ is the first and longest-running consumer index that is focused on foodservice. Now with over 170,000 brands, 300 million global consumers and more than 300,000 industry key terms, Foodable Labs™ reveals the first true predictive data model for foodservice.

Combine these industry insights with video and editorial content for professionals, and you have a new media company built on a consumer demand trend matrix for the next two decades. Want to take it a step further? Add these new insights to storytelling tactics and you have a new vehicle that is identifying competitive pressures, predicting trends, understanding brand success and uncovering emerging brands.

When you take it even a step further and bring in social and digital media targeting — determining where consumers get their content — you will reach a new level of understanding highly-targeted content.

With VenueBeacon™, our patent-pending consumer insights tech product, you can unveil new traffic analyses to further understand your impact on your always-on-digital consumer and have a new return on investment.

Foodable Labs™ is one-part data, one-part content, one-part media targeting, and one-part consumer science. It’s the new recipe for restaurant business success.